Important Information for Pet Parents
Stashios RETURN POLICY
Stashios is a women owned and run company offering products that stash what pets need in what they love. We are inspired by pets, fueled by fun and committed to health and wellness. We stand 100% behind the products we sell. If you are not completely satisfied with your purchase, please let us know and we’ll do our best to make it right.
Please contact our support team Monday through Friday between 10:00 a.m. and 5:00 p.m. CST at (612) 605-7560 or anytime by email at firstname.lastname@example.org and we will be happy to assist you.
Any product that is found to be unsatisfactory within 30 days of receipt or has been received damaged or unusable may be eligible for replacement, a store credit, or refund, depending on the circumstances involved. You may be required to provide certain information such as lot code and best buy date, so please do not discard your product prior to contacting us. We are unable to accept returns on expired products.
We will credit the payment method originally used to make the purchase. Please allow 2 weeks for your return to be processed. Some payment methods take longer than others. Refunds will be issued for the item’s actual purchase price. Unfortunately, we are not able to refund original shipping charges.
Thank you for your support of Stashios pet products where we help you care for your pets by creating products that encourage them to learn, play and be well!