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You  have questions?
We have answers.

FAQ’s

At Stashios® we are committed to 100% customer satisfaction. Can’t find an answer? Contact us and we will do our best to make sure you get it.

faq stashios

Question:

Are Stashios made in the USA?

Answer:

You betcha!

Question:

What does “Women Owned and Run” mean?

Answer:

Stashios is owned by a woman, All full-time key players at Stashios are women. Woohoo!

Question:

Are all of your treats only good for dogs, or can you give them to cats as well?

Answer:

Wrap-Ups are for dogs and cats!

Question:

Where can I purchase your products?

Answer:

You can purchase our products directly from our website or check out our store locator. If you have a retail store, review other options.

Question:

How do I become a Stashios Ambassador?

Answer:

To become a Stashios Ambassador, just click here and follow the instructions to fill out and submit your application form. We’ll review your stats and get in touch with you to confirm that we’re a good match. While you are waiting, don’t forget to follow Stashios on Instagram and Facebook!

Question:

How big are the dental sticks?

Answer:

About 4.5-5 inches long by ~1 inch in diameter.

Question:

Why are dental sticks beneficial for dogs?

Answer:

Our dental sticks have been designed and shaped by an engineer to target the removal of tartar and other buildup from your dog’s teeth. Our dental sticks also have a core stashed with probiotics to aid in restoring healthy levels of beneficial bacteria in the intestines. This helps prevent sulfur-producing anaerobic bacteria from breeding in the dog’s mouth and causing canine halitosis.

Question:

Is it to give a dental stick to my dog who weighs less than 25 pounds?

Answer:

We recommend that you always monitor your pet to confirm dental stick is sufficiently chewed prior to swallowing.

Question:

Why is taurine good for dogs?

Answer:

Taurine is an essential amino acid that dogs need to keep the brain, eyes and heart healthy. While dogs naturally produce taurine, certain conditions or breeds may require additional taurine supplements to treat their specific condition.

Question:

Why is turmeric good for dogs?

Answer:

Turmeric helps with inflammation and joint pain and has even been known to reduce the growth of cancer, improve digestion and relieve allergy symptoms.

Question:

Why is glucosamine good for dogs?

Answer:

For older dogs with arthritis, glucosamine can help repair damaged cartilage between the joints, easing your dog’s pain.

Question:

How do I use the Soothing Saucer?

Answer:

Follow these easy steps:
1. Prep – Add water and powder to shaker
2. Shake vigorously until dissolved
3. Detach bottom cup and ball from saucer
4. Add sauce into cup, re-secure and enjoy
Or watch our video tutorial on how to use the Soothing Saucer!

Question:

How does the Soothing Saucer work?

Answer:

The bottom cup holds Soothing Sauce, once your pet starts licking the rolling ball dispenses Soothing Sauce.

Question:

Can I adjust the tension of the rolling ball?

Answer:

Yes! You can adjust the tension on the ball by loosening or tightening the cup.

Question:

Can the Soothing Saucer be used with cats?

Answer:

Yes!

Question:

Is the Soothing Sauce safe for cats?

Answer:

Yes, but ONLY the calming formulation (not good breath)

Question:

How does the Soothing sauce calm your dog?

Answer:

While licking, hormones like dopamine and serotonin are released from a dog’s neurobiological system. These two neurotransmitters work to relieve stress. That means licking is an easy and natural way for dogs to regulate agitation, anxiety, and stress independently. Licking also causes the body to release chemicals called endorphins that promote a sense of calm and comfort.

Question:

Do you have evidence to back up your calming claims?

Answer:

Yes! References:

  • Simply Behavior- Neuroscience Of Licking & Sender-Receiver Mechanisms
  • The Healthy Pet Guide
  • Truman Animal Clinic

Question:

How many servings can my dog or cat have?

Answer:

25lbs or less                1-2 serving

25lbs-50lbs                 2-3 servings

50lbs or more            3-4 servings

Question:

How quickly will I see results?

Answer:

Between 30-60 minutes.

Question:

How long is the Soothing Sauce good for after it is mixed?

Answer:

Once mixed, the pet should consume within 2 hours.

Question:

Can I mix the Soothing Sauce and refrigerate it?

Answer:

Yes! Once mixed, refrigerate and consume within 3 days.

Question:

How much water and powder is 1 serving of the Soothing Sauce?

Answer:

2.5 tbsp. (or 40ml) water

1 scoop (or 1.5 tsp.) Soothing Sauce powder

Question:

Will my dog or cat like the taste?

Answer:

Our Soothing Sauce is blended with Beef or Chicken Bone Broth, which has been proven to be palatable for dogs and cats.

Question:

What is the Soothing Saucer used for?

Answer:

The Soothing Saucer paired with the Soothing Sauce is great for:

  • Thunderstorms
  • Fireworks/Loud Noises
  • Gatherings
  • Anxiety
  • Surplus of Energy (Zoomies)
  • Changes in Routine
  • Vet Visits

Question:

Help! The cup is getting hard to remove.

Answer:

Don’t panic! You can apply any of the following items to the internal o-ring of the Soothing Saucer to help with removing the cup.

  • Chapstick – dog safe
  • Coconut oil
  • Olive oil

Question:

Can I get replacement parts for the Soothing Saucer?

Answer:

Yes! Email us here and we can help.

Question:

Why are Wrap-Ups better than any competitors?

Answer:

  • Better ingredients
  • All natural
  • Made in USA
  • Pliable for all shapes and sizes
  • Great price point
  • Dogs love them!
  • Can double as training treats, treats for tiny dogs, or treats for dogs missing teeth

Question:

Help! I left my roll of Wrap-Ups on the counter overnight and the roll dried up.

Answer:

No problem! Simply put the roll in between two slices of bread and seal tightly in a baggie for 18-24 hours.

Question:

Why do the Wrap-Ups have specs of dark orange and black?

Answer:

Our Wrap-Ups are made with REAL carrots and sweet potatoes. This means there is naturally occurring specs, fibers, and coloring in our Wrap-Ups!

Question:

Can I give my pet Wrap-Ups as a treat without any pill?

Answer:

Yes! Wrap-Ups can be given as a stand-alone treat or wrapped around food.

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